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PRIVACY POLICY

World Startup Convention (‘WSC’ or ‘we’) is committed to protecting the personal information you provide or we collect when you purchase tickets to our events, subscribe to our online content, buy any of our magazines or products, or use any of our websites and applications (our ‘services’).

We collect and use different information depending on the way(s) in which you interact with us. This Privacy Policy explains how we use that information, and in particular the following:

This Privacy Policy applies to World Startup Convention, as the “data controller” responsible for your personal information. However, this policy also applies to the other companies in the Immediate group who may handle your personal information too (see “Who we share your information with” for further details).

This policy may be updated from time to time to keep up with legal and/or business developments, so you should check it each time you submit information to any of our services. The date of the most recent changes to each section of the policy will appear at the top of the relevant section.

 

TYPES OF INFORMATION WE MAY COLLECT ABOUT YOU

When you purchase tickets to our events, subscribe to our online content, sign up for our services (such as our website forums or regular newsletters), enter competitions, buy a magazine subscription, order products, take up a reader offer or use our websites and mobile apps we may collect personal information about you. Different services may require different types of information.

If you are aged 16 or under, you must get your parent/guardian’s permission before you provide us with your personal information. Unless you have this consent, you are not allowed to give us your information.

Here is some more specific detail about the information we collect:

Information you give to us: information that you provide by filling in forms on our services. This includes information provided at the time of buying any of our products or services, subscribing to any services or marketing, creating a user account, posting material, filling in a survey or requesting further services. We will also ask you for information when you enter a competition or promotion and when you report a problem with our services. This information will normally include information about yourself (such as your name or date of birth) and contact details (such as an address, email address, telephone number etc);

Information about your use of our websites and mobile apps: we use cookies to help us understand how you use and interact with our digital platforms. This may include what pages you look at, what elements you click, what you search for on our websites, and from which pages you exit our websites.

Information about the browser and device you are using: we also use cookies to collect information about your browser and device you use to access our websites or mobile apps. This may include your IP address, device unique identifiers, operating system, browser type and network information.

Information about your location: if you have enabled located services on your device, we may collect information about your actual location. You can disable location services at any time by updating your preferences on your device;

Information about transactions: if you purchase something from us such as tickets to our events, subscribe to our online content, a magazine subscription or an app, we will make a record of the details of that transaction, including what products/services you have bought and details of the payment made; and

Contact information: if you contact us, we may keep a record of that correspondence.

As well as collecting information directly, we may receive personal information about you from third parties (such as our business partners) where you have provided your permission to them to share your information, or they are otherwise legally permitted or required to disclose your personal information to us. We may also collect information gathered from publicly available sources and social media platforms.

We may also compile and share aggregated data, such as statistical or demographic data. This gathers together your personal information and that of others in an aggregated, anonymised way. It does not directly or indirectly reveal your identity.

If you fail to provide the personal information we have requested where we are required to collect this by law or to perform our contract with you, we may be unable to perform the contract we have or are trying to enter into with you. However, we will notify you if this is the case.

 

HOW WE LOOK AFTER YOUR INFORMATION

We are committed to protecting your personal information, and we have appropriate procedures and security features in place to keep it secure and prevent unauthorised access.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee its security and when giving us your information you do so at your own risk.

The information that we collect from you may be transferred to, stored at, or accessed from a destination outside India where it is necessary to fulfil an order, process payment details or provide you with other services. Where this is the case, we will always ensure that appropriate protection is in place to protect your personal information.

 

HOW AND WHY WE USE YOUR INFORMATION

We may use your information for a number of purposes, depending on how and where we receive it. We will always do so in one or more of the lawful ways set out here:

Legitimate interest

Sometimes we will use your information for specific purposes we have carefully considered, taking into account any potential impact on you and your rights, where it will help us to enhance the services we provide and benefit our customers. This may include:

to personalise or improve our communications with you. For example, we may use your purchase or booking history with us to provide you with tailored information about future events or other products or services which are more likely to be of interest to you;

for statistical and analytical purposes, in order to help us understand our audiences, improve the products and services we offer, and to determine the price we should charge for various products

to contact you about a submission or contribution you have made to our websites, message boards or at our events or to our magazines, including any content you provide;

to invite you to participate in surveys about our services (participation is always voluntary), in order to help us improve these in future;

to keep our records up to date, including any correspondence or communications between us;

to administer and protect our business and websites (including troubleshooting, system maintenance, testing, reporting etc);

to contact you by email, phone and/or post with details of special offers or promotions that we think may be of interest to you, where we have explained this when we collect your information and you have not opted-out of receiving such messages. We may also contact you about renewing any subscriptions when these have lapsed. Please note we will not contact you for these reasons if you are registered with the Telephone Preference Service (for phone) or Mailing Preference Service (for mail);

for management and auditing of our business (including the preparation of statistics about event attendance, circulation and usage of our products);

to investigate and protect against fraudulent, unauthorised, or illegal activity; and

providing your information to buyers in the event of a sale or potential sale of Related Companies, or any member of the Immediate group (or any of our assets) to a third party.

Where we process your information based on legitimate interest grounds, you may object to this at any time and we will stop using it for that purpose unless we have compelling legitimate grounds or other legal reason for continuing to use it. Please see the “What rights do I have?” section in this Privacy Policy for further information.

With consent

We will set out why we would like to use your data, and ask for your permission to do this. For example, we will do this where:

we would like to send you carefully selected newsletters, special offers and/or promotions from the service you are using/title you have purchased (which may also feature relevant offers from our business partners) and/or the Immediate Live or Immediate Media Company by email and/or push notification (where applicable and permitted by the app store you use);

we would like to pass your information to carefully selected organisations to allow them to tell you about their special offers or products and services that may be of interest to you;

we process “special categories” of personal data about you, such as your health; and

we use cookies on the websites you visit and mobile apps you use.

Where our processing of your information is based on your consent, you can withdraw this consent at any time using the details in the “How to contact us” section of this Privacy Policy, by changing your account settings if you have an online account with us, or by changing your website browser or mobile device settings in relation to cookies. You will also be given a straightforward way to opt out of our marketing messages each time you receive a communication from us. Please note that it may take up to two weeks to implement changes to your preferences.

To perform our contract with you

In some circumstances we will need to use your information to help us provide you with the product or service you have ordered. For example, we will do this:

to meet product orders, requests for services or information and to process payments and any other requests you make of us;

if we need to contact you for reasons related to the service you have signed up e.g. to provide you with password reminders, to inform you of new or improved benefits relating to the product or service, or to notify you that a particular service has been suspended for maintenance;

to tell you about changes to our service;

to manage our competitions and contact the winners; and

to enable other people or businesses to carry out work on our behalf.

 

Legal obligation

We are entitled to process your personal information where we are under a legal or regulatory obligation to do so.

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